Privacy Policy
At OffCentury.com, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
Information We Collect
When you visit or shop on OffCentury.com, we may collect the following information:
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Name, email address, phone number, and shipping/billing addresses
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Payment information, such as credit/debit card details (processed securely through payment gateways)
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Information about your orders, returns, and preferences
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Cookies and browsing data to improve your website experience
How We Use Your Information
We use the information we collect to:
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Process and deliver your orders
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Communicate with you about your orders, offers, and updates
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Improve our products, services, and website
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Prevent fraud and ensure website security
Sharing Your Information
We do not sell, trade, or rent your personal information to others. Your data may be shared only with trusted third parties who help us deliver our services, such as:
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Payment gateway providers
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Delivery and logistics partners
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IT service providers for website maintenance and security
Cookies and Tracking
We use cookies and similar technologies to enhance your shopping experience, remember your preferences, and improve website performance. You can choose to disable cookies in your browser, but some website features may not work properly.
Data Security
We take all reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Sensitive payment information is encrypted and processed securely via our trusted payment partners.
Return & Refund Policy
At OffCentury.com, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may request a return under the following conditions:
Returns
Products can be returned within7 days of delivery.
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Items must be unused, unworn, and in original packaging with tags intact.
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Certain products such as innerwear or personalized/custom items may not be eligible for return due to hygiene or customization reasons.
Products can be returned within7 days of delivery.
Items must be unused, unworn, and in original packaging with tags intact.
Certain products such as innerwear or personalized/custom items may not be eligible for return due to hygiene or customization reasons.
Refunds
Once your return is received and inspected, we will notify you.
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Refunds will be processed to your original payment method within 7–10 business days.
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In case of COD orders, refunds will be provided via bank transfer.
Once your return is received and inspected, we will notify you.
Refunds will be processed to your original payment method within 7–10 business days.
In case of COD orders, refunds will be provided via bank transfer.
Exchanges
Exchanges are allowed only if the product is defective or the wrong item was delivered.
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For size changes, customers may need to place a new order after returning the previous item.
Exchanges are allowed only if the product is defective or the wrong item was delivered.
For size changes, customers may need to place a new order after returning the previous item.
Return Shipping
- Return shipping charges may apply unless the item is defective, damaged, or incorrect.
Your Rights
You have the right to:
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Access your personal data
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Correct or update your personal information
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Request deletion of your data (except as required for business or legal purposes)
Updates to This Policy
We may update this Privacy Policy and Return Policy from time to time. Any changes will be posted on this page, so please review it periodically.